Legal Policies
Transparency matters. Here’s where you’ll find the details.Welcome to Premier Neuro Health.
Your privacy, safety, and trust are our top priorities. The following policies govern your use of our telehealth services and website. Please review each policy before engaging in care.
1. Privacy Policy
Outlines how we collect, use, and protect your personal and medical information in compliance with HIPAA, HITECH, and applicable state laws.
2. Notice of Privacy Practices (HIPAA)
Describes your rights regarding access, correction, and disclosure of your Protected Health Information (PHI), and how to file complaints or request restrictions.
View the Notice of Privacy Practices
3. Terms of Use
Defines the legal conditions for using our website and telehealth services, including disclaimers, intellectual property, and binding arbitration under New Jersey law.
4. Telehealth Consent Policy
Explains your rights and responsibilities when receiving care via secure video, including potential risks, technology requirements, and withdrawal of consent.
Review the Telehealth Consent Policy
5. Medical Disclaimer
Clarifies that online information is for educational purposes only and does not replace individualized medical advice or emergency care.
6. Refund and Cancellation Policy
Details appointment booking, cancellation timelines, no-show fees, and refund eligibility.
See the Refund and Cancellation Policy
7. Non-Discrimination and Accessibility Statement
Affirms our commitment to equitable access to care regardless of race, age, gender, disability, or national origin, and our adherence to ADA accessibility standards.
View the Accessibility Statement
8. Cookie and Tracking Policy
Explains our limited and HIPAA-compliant use of cookies for analytics and site functionality, and how to manage browser settings.
9. Data Breach Notification Policy
Describes our process for identifying, reporting, and mitigating any breach of PHI, including state-specific notice requirements.
10. International Data Protection Addendum
It extends compliance to GDPR, PIPEDA, and other global frameworks without altering your HIPAA base.